Support Scope

  • Installation and configuration related issues.
  • Support is provided to paying customers only.
  • Conflicts with 3rd party components are welcomed on the condition that if needed, third party developer must be interested in resolving the issue with us .
  • Not available for custom modifications. Only guidelines can be provided and issues at our end are handled.

Active Support Hours

Our active support timings are 9.00A.M. - 7.00P.M. (GMT+1:00), Monday-Friday. Our team provides quick fixes and response to support requests during weekdays.

Support Channels

YooDIY Team provides necessary support through Documentation. Inquiries and queries are answered through our support forum only.

Guideline for an efficient post

Want to have a quality solution the quickest way possible? Please refer to our "How to narrow Joomla problems" article

Common problems asked / encountered by users during presale or purchase.

Easy and quick support with furnished supporting references / records.

User-friendly assistance for individuals by professional Joomla ® Developers.

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